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UPS Ground


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42nd Annual Quest for Quality: LTL
Discover the winners of Logistics Management’s prestigious “42nd Annual Quest for Quality Awards,” honoring top performers in transportation and logistics services. This year’s survey garnered over 3,017 responses, evaluating providers across key criteria like On-time Performance, Customer Service, and Information Technology.

Mugsy’s Seamless Transition: How a new 3PL partner drove efficiency and growth
Mugsy, which operates primarily in direct-to-consumer (DTC) sales, struggled with inventory inaccuracies and parcel shipping delays, impacting its growth. After switching to Ryder and its acquired 3PL, Whiplash, Mugsy saw immediate improvements in operational accuracy, shipping cost management, and customer satisfaction.

New UPS Ground offerings focus on cost-effective shipping for both consumers and businesses
Earlier this week, Atlanta-based global freight transportation and logistics services provider UPS rolled out new ground shipping offerings, geared towards both residential and commercial shippers.

UPS sees Q1 earnings decline, cites volume declines and macroeconomic conditions
Quarterly revenue—at $22.9 billion—was off 6% annually, and adjusted earnings per share—at $2.20—fell 27.9%, for the same period. Consolidated quarterly operating profit came in at $2.5 billion, which was off 22.8% annually on an adjusted basis.

UPS makes changes to its ‘Demand Surcharges’
In a recent customer notice, Atlanta-based global freight transportation and logistics services provider UPS stated it will be extending its demand-based surcharges past peak season. UPS said that the demand surcharge will extend to packages that require Additional Handling and Large Packages for all U.S. domestic, U.S. import, and U.S. export shipments for qualifying customers. And it added that a demand surcharge will apply to all packages that are Over Maximum Limits for all U.S. domestic,...

UPS turns in solid Q3 earnings amid mixed economic signals
Quarterly revenue—at $24.161 billion—increased 4.2% annually, and adjusted earnings per share—at $2.99—increased 10.3% annually and beat Wall Street estimates at $2.89 per share. Quarterly operating profit rose 7% to $3.113 billion.

UPS sees Q2 earnings rise while volumes decline
Quarterly revenue—at $24.8 billion—rose 5.7% annually, and adjusted earnings per share—at $3.29—saw a 7.5% increase, topping Wall Street estimates of $3.16 per share. Quarterly operating profit was up 8.5% to $3.5 billion.

Major carrier June on-time performance ratings are mixed, based on ShipMatrix data
Data recently provided to LM by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting, pointed to mixed on-time performance (OTP) ranges, in June, for major parcel carriers, including UPS, FedEx, and the United States Postal Service (USPS).

UPS rolls out Peak Season surcharges
UPS said its goal is to ensure businesses and customers are able to meet their shipping needs while demand has increased for shipping services.

UPS turns in strong Q4 and full-year 2020 earnings
Quarterly revenue, at $24.9 billion, increased 21% annually, and adjusted earnings per share, at $2.66, was up 26.1% compared to a year ago, far outpacing Wall Street expectations, at $2.10. Quarterly operating profit was up 26% to $2.87 billion, setting a new company record. And for the full-year 2020, revenue rose 14.2% to $84.6 billion, and operating profit was up 7% to $8.71 billion.

UPS posts strong Q4 and full-year 2019 earnings results
Quarterly revenue, at $20.5 billion, headed up 3.6% annually, and adjusted earnings per share, at $2.11, was up 8.8% matched Wall Street estimates in the $2.10-$2.11 range. Full-year 2018 revenue rose 3.1% annually to $74.1 billion, which UPS said was paced by strong volume growth in its U.S. domestic segment and the impact of successful execution from all segments.

For UPS and FedEx holiday service guarantees, it appears all things are even
With Peak Season top of mind for many supply chain stakeholders this time of year, it comes as no surprise that a lot of attention gets paid to how the parcel duopoly of UPS and FedEx approaches things. And that comes with good reason, considering how interconnected they each are to the many moving parts of the holiday-, or peak-focused holiday season rush.

UPS introduces various offerings geared towards SMBs with a focus on global trade opportunities
These releases are in tandem with UPS’s Transformation efforts focused on investments in its network made possible through its capital expenditures investments, as well as leveraging internal efficiencies and a focus on four key growth initiatives for SMBs for healthcare, e-commerce, and high-growth international markets.

UPS highlights various drivers for strong holiday season delivery performance efforts
Atlanta-based transportation and logistics bellwether UPS said this week that its on-time delivery performance for this year’s holiday season is seeing very strong results, due, in large part to what it called an unprecedented capacity expansion, as well as various new technology upgrades.

UPS turns in strong third quarter earnings performance
Third quarter earnings results issued today by Atlanta-based UPS were solid despite challenges posed during the quarter as a result of multiple hurricanes and other natural disasters. Revenue for the quarter was up 7% annually to $15.798 billion, with earnings per share up 1 cent to $1.45, meeting Wall Street expectations. Operating profit, at $2.035 billion, was up slightly over last year’s $2.034 billion.


December 2025 Logistics Management

December 1, 2025 · Persistent volatility, policy whiplash, and uneven demand left logistics managers feeling trapped in a loop - where every solution seemed temporary, and every forecast came with an asterisk. From tariffs and trucking to rail and ocean freight, the year's defining force was disruption itself

Latest Resources

The Warehouse Efficiency Playbook
Warehouse leaders are under pressure to move faster, scale smarter, and keep teams engaged, all while dealing with labor shortages and rising customer expectations.
Drive Agility and Resilience Across Your Supply Chain
November Edge Report: What’s shaping freight now
More resources
 


Latest Resources

The Warehouse Efficiency Playbook
The Warehouse Efficiency Playbook
Warehouse leaders are under pressure to move faster, scale smarter, and keep teams engaged, all while dealing with labor shortages and rising...
Drive Agility and Resilience Across Your Supply Chain
Drive Agility and Resilience Across Your Supply Chain
Today’s supply chains face nonstop disruption—from global tensions to climate events and labor shortages. Avoiding volatility isn’t an option,...

November Edge Report: What’s shaping freight now
November Edge Report: What’s shaping freight now
Stay informed and ready for what’s next with the November Edge Report from C.H. Robinson.
Worried About Supplier Risk? This Template Helps You Stay Ahead
Worried About Supplier Risk? This Template Helps You Stay Ahead
We all know how stressful it gets when a supplier issue catches you off guard - late delivery, a missed order, or...
Close the warehouse labor gap with overlooked talent pools
Close the warehouse labor gap with overlooked talent pools
The warehouse workforce has more than doubled between 2015 and 2025. However, the labor gap is still growing, with the U.S. deficit projected...