Despite billions invested, supply chain technology is still falling short, says DHL report
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U.S.-bound imports slide in November as seasonal slowdowns and tariff uncertainty weigh on volumes IKEA moves more manufacturing to U.S. as tariffs raise costs Leadership turmoil threatens supply chain resilience, notes Gartner survey Port Tracker report points to ongoing import declines as 2025 ends and into 2026 National diesel average sees its steepest decline in nearly a year More 3PLA new report from DHL Supply Chain finds that even after years of digital investment, many companies still aren’t seeing the results they expected.
In its Insight 2030: Opportunities and Challenges for the Supply Chain of the Future study, DHL surveyed 350 supply chain leaders across North America and found that 91% of warehouse management systems have been installed or upgraded in the past five years. Yet nearly half of respondents still cite “inadequate technological solutions” and “outdated systems” among their top operational concerns.
That disconnect points to a deeper problem: companies may be buying the right tools but struggling to make them work together. As one COO put it, “Although we have invested a lot of resources in digital transformation, the existing technology system still cannot fully meet the needs. The outdated IT system and lack of data sharing capabilities lead to insufficient transparency in the supply chain.”
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