ShipMatrix

For Cyber Week, which ShipMatrix defines as the week of December 1-7‑and a period in which more than 100 million parcels per day are handled, with more than 80% of these parcels being holiday gifts and delivered to residences—the firm reported very strong performance results for FedEx, UPS, and the United States Postal Service (USPS).

A trio of industry stakeholders—each focused on different areas of surface transportation, including truckload, ground parcel, and less-than-truckload (LTL)—addressed current market conditions for their respective modes, as well as take a look at key priorities shippers need to be focusing on in 2026, at a session at this week’s Council of Supply Chain Management Professionals (CSCMP) EDGE conference in National Harbor, Maryland.

The firm said that based on its estimates it expects that 2.3 million packages will be delivered over this year’s peak, representing a 5% annual gain, attributing the expected increase to one more shopping day than there was in 2024.

A report recently issued by ShipMatrix, a subsidiary of Warrendale, Pa.-based SJ Consulting, points to an increasing shift in the parcel marketplace that is having an impact on the parcel duopoly of FedEx and UPS.

The rise of e-commerce continues to disrupt logistics and supply chain operations, driving the need for faster, more efficient delivery models. As consumer demands evolve, traditional freight methods are being replaced by innovative solutions to keep pace with unprecedented growth in parcel shipments. Here’s a look at where we are.

We’ve assembled our annual panel of logistics and freight transportation analysts to share their insights on rate patterns in all the major transport modes in an effort to help shippers prepare their freight transportation budget for the coming year.

ShipMatrix observed that based on its data of millions of parcels shipped during Cyber Week pointed to online orders being delivered “at levels better than in the last several years,” with the respective OTPs for FedEx, UPS, and the USPS, coming in at 97.8%, 98.0%, and 95.2%, respectively.

The firm said that average tally of parcels delivered per day came in at around 85 million, with OTP ranges for the three largest carriers—FedEx, UPS, and the United States Postal Service (USPS)—in similar territory, at 96.3%, 97.0%, and 96.2%, respectively.

Data recently issued by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting showed that data from on-time performance (OTP) ranges, for week 50 of 2021 for major parcel carriers, including UPS, FedEx, and the United States Postal Service (USPS), was in similar range as previous weeks leading up to it that were comprised of Thanksgiving and Cyber Monday.

This data is based on millions of packages shipped via UPS, FedEx, and USPS.

Data recently provided to LM by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting showed somewhat mixed on--time performance (OTP) ranges, in July and August, for major parcel carriers, including UPS, FedEx, and the United States Postal Service (USPS).

Data recently provided to LM by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting, pointed to mixed on-time performance (OTP) ranges, in June, for major parcel carriers, including UPS, FedEx, and the United States Postal Service (USPS).

Data recently provided to LM by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting, showed that major parcel carriers, including UPS, FedEx, the United States Postal Service (USPS), and were within similar ranges, for on-time performance (OTP) for May on an annual basis, whereas average daily volumes saw a bigger spread, to the upside.

Entitled the ShipMatrix 1st Class Parcel Service, the firm said that this offering is geared towards retail and e-commerce shippers that have been “capped” by the parcel duopoly of FedEx and UPS for the 2020 peak season. Some of the key aspects of this offering, according to ShipMatrix, include: no limit on parcel volume; no peak season surcharges; and an automatic money-back guarantee on packages that are not delivered within five days.

Given the influx of e-commerce activity brought on by the ongoing COVID-19 pandemic, which has resulted in myriad consumers remaining at home, due to social distancing measures, one major takeaway has been how increased online ordering activity has severely impacted parcel delivery operations.