Quest for Quality Awards

Celebrate excellence in logistics with the 42nd Annual Quest for Quality Awards, Logistics Management's trusted measure of customer satisfaction and service performance. This year, over 3,000 responses from qualified shippers led to the recognition of 160 top-performing carriers and logistics service providers. With a focus on key metrics like on-time performance, value, and customer service, the Quest for Quality stands as the gold standard in the industry. Discover how 2025's winners are navigating today’s challenges with resilience and delivering unmatched service.

Discover the winners of Logistics Management’s prestigious “42nd Annual Quest for Quality Awards,” honoring top performers in transportation and logistics services. This year’s survey garnered over 3,017 responses, evaluating providers across key criteria like On-time Performance, Customer Service, and Information Technology. Categories include motor carriers, railroads, ocean carriers, 3PLs, and air carriers, reflecting LM’s commitment to excellence in service quality. Learn who stood out and what sets them apart in the logistics industry.

Discover the winners of Logistics Management’s prestigious “42nd Annual Quest for Quality Awards,” honoring top performers in transportation and logistics services. This year’s survey garnered over 3,017 responses, evaluating providers across key criteria like On-time Performance, Customer Service, and Information Technology. Categories include motor carriers, railroads, ocean carriers, and more, reflecting LM’s commitment to excellence in service quality. Learn who stood out and what sets them apart in the logistics industry.

In a world of fleeting trends and short attention spans, tradition and market commitment still reign supreme. Logistics Management (LM) has invested in research and authoritative content for over six decades, providing actionable insights to the logistics industry. This column introduces the 36th Annual State of Logistics (SoL) Report, which highlights current challenges, including tariff disputes, regional conflicts, labor shortages, and rising costs. The report stresses the need for logistics providers to embrace technology—AI, automation, and integrated systems—to...