ISM’s Miller provides an overview of the state of the services economy

Topics covered in this podcast include: the objective of the Institute for Supply Management's (ISM) Services Report on Business; the current state of the services-based economy; the impact of tariffs and trade policy on services; and the sector's outlook for the remainder of 2025. 

Steve Miller is an experienced supply chain, procurement, facility management, and technology executive. His experience spans industry and consulting, including roles on non-profit and for-profit boards of directors. In February he became the first CPO of Integrity; a leading independent distributor of life and health insurance products, as well as wealth management and retirement planning solutions; and he is chair of ISM’s Services Business Survey Committee.

Steve’s prior roles include CPO at Disney, CSCO at P.F. Chang’s restaurant group, and managing director in Accenture’s communications, media, and technology consulting practice. Additional industry experience includes roles in aerospace, automotive, food manufacturing, high tech, packaged media, and pharmaceuticals companies. He earned his bachelor’s degree in mechanical engineering from Arizona State University, and his masters in industrial systems engineering at Kettering University.