AI agents could take over half of supply chain tasks by 2030, notes Gartner

According to Gartner, half of all supply chain software could be run by AI agents by the end of the decade. At this week’s Gartner Supply Chain Symposium/Xpo in Barcelona, analysts said AI is quickly shifting from a tool that supports decision-making to one that makes decisions on its own.

One of the key takeaways was the rise of what Gartner calls agentic AI—a network of smart AI assistants that can handle supply chain tasks without constantly needing someone to guide them. These agents could buy materials, adjust inventory, respond to demand changes, and even suggest new business models.

“Supply chain technology investments need to improve efficiency or contribute to profit growth in today’s climate of uncertainty,” said Kaitlynn Sommers, Senior Director Analyst at Gartner. “Agentic AI has the potential to do both by providing a new means to enhance resource efficiency, automate complex tasks, and introduce new business models across supply chains.”

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