Only 23% of supply chains have a real AI strategy in place, notes Gartner

According to a new survey from Gartner, just 23% of supply chain leaders have a formal strategy for using artificial intelligence. Instead of planning long-term, most leaders are focused on short-term gains, an approach that could slow progress and lead to bigger problems down the road.

“CSCOs feel pressure to achieve short-term ROI from their AI investments, but they must ensure these quick wins don't create future constraints,” said Benjamin Jury, Senior Principal, Research in Gartner’s Supply Chain practice.

Gartner surveyed 120 supply chain leaders who had used AI within the past year. The results show a growing gap between what leaders expect from AI and how they’re actually using it. Most are investing project by project, without a clear plan for the bigger picture.

Please click here to read the complete article.