Looking at the year of Gen AI

As much discussion and deployment of artificial intelligence took place in 2024, 2025 is shaping up to be an even bigger year. This year will likely see the acceleration of AI, and specifically Generative AI, into everyday business functions.

According to Gartner’s ’s 2024 Hype Cycle for Procurement and Sourcing Solutions, rapid adoption and multiple use cases will move GenAI into the “Plateau of Productivity” within two years.

“GenAI can already enhance many different workflows in procurement and 73% of procurement leaders at the start of the year expected to adopt the technology by the end 2024,” said Kaitlynn Sommers, senior director analyst with Gartner’s Supply Chain Practice. “This level of adoption, along with promising use cases, such as contract management, means GenAI will rapidly move through the Hype Cycle and reach the Plateau of Productivity at a faster rate than is typical for most emerging technologies in procurement.”

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